Privacy Policy

Effective Date: October 13, 2026

This Privacy Policy explains how First Chantz Tree Services collects, uses, and protects your information when you use our website, submit a form, or contact us.

1. Introduction

Welcome to First Chantz Tree Services. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and share it, and the choices available to you when you visit our website, https://tree-service-florida.com/, or contact us about our services.

By using our website or communicating with us, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you request a quote, submit a contact form, respond to our advertisements, or contact us by phone, text, or email, we may collect:

  • Your name

  • Phone number

  • Email address

  • Property or service address

  • Details about your requested tree services

  • Photos, project descriptions, and other information you voluntarily provide

3. How We Collect Information

We collect information directly from you through our phone calls, text messages, and email. We also collect information automatically using online advertising and analytics tools.

4. How We Use Your Information

First Chantz Tree Services may use your information to:

  • Respond to questions, inquiries, and customer service requests.

  • Prepare and provide estimates for tree removal, tree trimming, stump grinding, land clearing, mulching, and related services.

  • Schedule appointments and coordinate service visits.

  • Communicate with you about estimates, project details, scheduling, payments, and service updates.

  • Send service-related calls, emails, and text messages.

  • Improve our website, customer experience, services, and business operations.

  • Measure advertising performance and understand how visitors interact with our website.

  • Prevent fraud, protect our business, and comply with applicable legal obligations.

5. SMS / Text Messaging Terms & Consent

If you provide your phone number and consent to receive text messages, First Chantz Tree Services may send you messages related to your inquiries, service estimates, appointment scheduling, project updates, and other communications relevant to your customer relationship.

Marketing text messages will be sent only where appropriate consent has been obtained as required by applicable law.

Message frequency: Varies depending on your interactions with us and the type of messages you have agreed to receive.

Message and data rates: May apply depending on your mobile carrier and service plan.

Opt-out: You may opt out of text messages at any time by replying STOP.

Help: Reply HELP or contact us using the information in the Contact Us section below.

6. Cookies & Tracking Technologies

We use cookies and similar technologies, including the Meta Pixel and Google analytics and advertising tools, to operate our site, measure ad performance, and show relevant ads. You can control or disable cookies through your browser settings.

7. How We Share Your Information

We share information only with trusted service providers who help us operate our business (such as CRM and scheduling software, website hosting, and advertising/analytics platforms) and when required by law.

We do not sell your personal information.

As stated above, SMS and mobile opt-in consent data is never shared with third parties for their marketing purposes.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including responding to inquiries, providing tree services, maintaining business records, resolving disputes, and meeting legal, tax, or regulatory requirements.

When personal information is no longer needed, we will take reasonable steps to delete it, securely dispose of it, or otherwise handle it in accordance with applicable law.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect the information entrusted to us.

10. Your Rights & Choices

Depending on your location and applicable law, you may have the right to:Respond to your inquiries and customer service requests

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate personal information.

  • Request deletion of certain personal information.

  • Opt out of certain targeted advertising or personal information sharing activities.

  • Withdraw consent where processing is based on consent.

  • Opt out of text messages by replying STOP.

  • Request information about how we collect, use, and disclose your personal information.

  • Appeal certain privacy-related decisions where applicable law provides that right.

To exercise an applicable privacy right, contact us using the details in the Contact Us section. We may need to verify your identity before processing your request. We will respond in accordance with applicable law.

We will not unlawfully discriminate against you for exercising your privacy rights.

11. Third-Party Links

Our website and advertisements may contain links to third-party websites, social media platforms, or other services. These third parties may collect information according to their own privacy policies and practices.

First Chantz Tree Services does not control the privacy practices or security of third-party websites. We encourage you to review the applicable privacy policies before providing personal information to those services.

12. Children's Privacy

Our website and advertisements may contain links to third-party websites, social media platforms, or other services. These third parties may collect information according to their own privacy policies and practices.

First Chantz Tree Services does not control the privacy practices or security of third-party websites. We encourage you to review the applicable privacy policies before providing personal information to those services.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website technologies, service providers, or legal obligations.

Any changes will be posted on this page with an updated Effective Date. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page occasionally to stay informed about how we protect your information.v

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

FIRST CHANTZ TREE SERVICES

5401 Ilex Ln, Pensacola

FL, United States, 32526

Email: [email protected]

Phone: (850) 982-0781

© 2026 First Chantz Tree Services. All rights reserved.